Ah, communication nowadays!
I still remember a scene from my childhood. An adult asked me a
question, and my answer wasn't exactly the best. My grandfather immediately
raised his voice and made me answer properly.
If that happened today, my reply would probably be an emoji. My
grandfather's scolding would likely come as an angry text message, followed by
a few letters from me in return. Letters of the alphabet, to be clear.
People often talk about a growing trend of linguistic minimalism.
Maybe that's true. Or perhaps it's simply laziness amplified by hyperconnectivity.
That laziness is affecting society in many ways, and one
consequence may be what many researchers now describe as a loneliness
epidemic. It may take more effort to express yourself in complete thoughts,
to make a phone call or to meet someone in person, but those forms of
communication are usually healthier and far more meaningful.
Hyperconnectivity makes things even more complicated. I
often compare today's communication to a mother with six children, all calling
for her attention at the same time. She answers everyone, but briefly,
hurriedly, just trying to keep up.
Our phones create a similar experience. Every time we unlock the screen,
there are messages waiting, notifications demanding attention and countless
distractions competing for a few seconds of our focus. Add our own curiosity - a
funny dog video, the latest headlines, an interesting gadget - and it's no
surprise that we answer as quickly and as briefly as possible.
Technology has made communication faster. The challenge is making sure
it doesn't also make it shallower.
So, what can we do?
I'm not proposing a revolution or a rebellion. But I am concerned about
the gradual isolation and superficiality that can creep into our relationships.
So, I've been trying a few simple practices.
- Whenever possible, I choose to call or meet in person instead of sending a text. It isn't always practical, but when a conversation can prevent misunderstandings or speed up a decision, a phone call is often the better investment.
- Group chats can be surprisingly inefficient. Reaching a decision becomes difficult when everyone keeps adding messages, voice notes or long explanations instead of using simple tools like polls. Sometimes people end up agreeing simply because they are tired of the conversation or want to avoid conflict. When I notice that happening, I usually wait a day or two before sharing my opinion. It gives everyone - including me - time to think more clearly.
- I do send voice messages, but as sparingly as I can. They require time from people who are probably already busy. If I don't receive a reply, I often follow up with a short-written summary - or better yet, I simply make a call.
- A few years ago, I became aware of the subtle impact our thoughts and feelings have on others. I try to remember that whenever I am communicating remotely. Especially if the conversation is difficult and my emotions aren't at their best, I first try to clean my mind and cultivate good wishes. Whether you're writing a message or speaking face to face, with or without emojis, your inner state always finds a way to reach the other person.
So yes, send me a text if you need to. But whenever the conversation matters, call me instead. Some conversations deserve more than a screen, and some relationships deserve more than a few typed words.