Sunday, May 26, 2013

Radical change management


One of the things I appreciate mostly about my choice of profession is to meet incredible people. I do believe deep thinking can make a difference in a world of such a "shallow" thinking...

Jimena, a very good friend, has made a wonderful effort to fulfill her career dream, by becoming a Master Coach. Even though she is not a psychologist, I have found few people who can understand human psyche like her. One example is a model of change management, based on the emotions people feel. It does look like Kübler-Ross model, but I tell you, it came from her own observations on what happens in the reality of change.

After preparing the model, she decided at some point to try it out: during a workshop at a warm place in Colombia, she just jumped in the swimming pool. When I say she just jumped, I mean WITH CLOTHES AND ALL. She motivated the participants to do the same, what they did. All the emotions she compiled in her model happened there.

I think there are two main aspects left out when we deal with change management in the normal consulting stream, and emotions is one of them. It does not matter about which culture we talk, change, and especially radical change, provokes too many emotions.

But there is another one, and I feel if people could focus on that one, the untimely changes that take place from time to time would be able to be managed much better.

To talk about that, let's understand one thing: every time we react against a change, it makes it stronger. So, to face a change and overcome it with success, it is required to not fight against it.

But, if fighting is off the table, what should it be done? The second aspect I want to mention is the awareness of self-leadership, which allows the individual to respond to the changes. The more the person is a leader on himself or herself, the more he or she will be able to get success.

Self-leadership allows the individual to be calm during a storm and to find solution when only problems are visible. It helps the person to manage the emotions in such a way they don't follow my friend's model.

I will talk about the 8 powers of the self at some point, which is my personal model of self-leadership... for this post, let's think of each power as an attitude to deal with changes:

  • When the change is too big to be dealt with, introspection is the best policy. Reflecting from inside will help to find solutions faster.
  • When the change creates a situation that is temporary, tolerance is the best power to use. However, if the situation is not temporary, then to be flexible is the best thing to do.
  • If the change threatens principles, then the individual must stand to it. Not in an aggressive way, but from inside not allowing change to take those principles away.
  • Sometimes, change generates situations which require other people to act along with the person. Getting cooperation is a power that comes from a deep self-realization.
  • But apart from all of that, decisions tend to be made with no good results. From inside, the person can discern among the many choices life gives her or him, which one will take him to right solution; then, it is just a question of bringing the power to implement that decision into reality.
  • And lastly, whenever some process ends, it is vital to withdraw again. This time, to assimilate the lessons and to just let go of any wounds.


If the person develops that level of self-leadership, it will be easier to manage changes, especially radical and untimely ones.

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