Sunday, May 11, 2014

Proactive problem solving

When we deal with situations, the normal approach is reactive: we wait until things happen, and then we act.

What if we act BEFORE things happen? After all, we have so much knowledge, experience and intuition to understand if what is coming is a storm, hail or just a drizzle, and with that knowledge we can dress properly.

This skill requires a deep sense of observation and a lack of labeling. It requires a wide openness from your side, as things sometimes don't show their real appearance and you need to be open for anything that happens.

You have to be careful to not become paranoid... Proactivity is not based on fear, but on trends and observation. Let's see some examples of this skill practically:

  • You can sense your son is going to have a hard time in his exams. Fear can generate an attempt of control from your side and you can even try to bully your kid into more and more study. Proactivity helps you to deal with that situation before it happens, so you can help your son emotionally making him understand he is loved no matter what, and you can show him you are available whenever he wants, if he needs some help with his studies.
  • One of your salespersons is going for a big client and you can see he won't be able to make the deal. An afraid boss will decrease his employee's self-esteem by giving bad suggestions ("Why don't we send Jane instead?") or offering himself to go with him, but not with the right attitude ("Let's go together, so when things go south, I can fix them."). Proactivity will help you to invest more time in training, to dialogue with your people and to show respect for them in all situations; in this way, the salesman can look easier for help and prevent a failure.
  • You can feel your health is not that good... Fear can make you either go for a doctor for any pain you feel, or hide from all doctors as you don't want to hear their diagnose. Proactivity will make you go to a doctor in a regular basis, keep a diet and a routine of exercises that help you to feel healthy, so when you really feel something worse is happening to your body, it is easier to detect, accept and go through a treatment.


Start right now: don't judge, just watch. Be open for changes in life and be prepared, but not afraid of them.

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