If there is a claim to be made, that is fair and there
should be instruments to help with it, but there is something wrong in a growing
trend of complaining. Complaints seem to
give a false sensation to the complainant that things are being solved, and
that is very far from truth.
Leaders feel their lives are designed by themselves,
so that complaints don’t have a room in their lives. So, when things go wrong, what do they
do? Instead of complaining, they
endeavour every day to improve their reality.
A leader tries his or her best to understand the
situation and find a solution and if it is a conflict with another person, leaders
try to dialogue with others and reach some reconciliation.
Leaders don’t complain; they reflect and act.
(Excerpt from the book 82 Reasons
to be a Leader)
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