How do you
connect with other people? Maybe they are your relatives or friends, customers
or providers… Maybe they are your neighbors, the guy who works in the drugstore
or that nice lady who is always smiling… Maybe it is the youngster who refuses
to greet you in the morning and that horrible person who talks about inappropriate
things when he is delivering something at your workplace.
I am
sharing you an experience. It is interesting to be living these times of
pandemic; the other day, while walking on the street, I was thinking that the
thing people use as a reference in relation to other people – the face – is
almost obscured by a mask. However, the eyes are still visible and if you look
into them, very deeply, you can see the person’s emotions: joy, happiness,
boredom, sadness.
It is a new
manner of connecting with people and why not to make it in relation to
everyone? Well, it is complicated; I don’t think you would feel comfortable
with the clerk in a bank looking into your eyes too much… But there is a way.
A video
that circulated many years ago talked about the Golden Circle[1]
and the basic idea was that the successful companies connect with people in the
level of Why not What – We produce great products that challenge the status quo and, by the
way, they are computers!
Just
imagine for a minute that you do that with your people; instead of connecting
with others because they are part of your family, they can buy your product or
if you don’t relate well they will let their cat coming into your house, just
think about the several whys that
made you bring them into your life, or you step into theirs.
Those whys could be:
- When this person is close to me, I feel safe.
- I love to make this man laughs! I feel so good!
- This individual is helping me to bring about my childhood dream, how to thank them?
- That guy, I really don’t like him, but I am being able to learn lots of patience!
- But, why can’t they just keep that cat inside their garden? Well, perhaps this is a change to learn how to be a cat-lover.
This is what
it means to connect from inside your heart and your own self. Try it…
[1] A
video in TED, by Simon Sinek. https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action?language=en